Select one of our cell phone rentals for your next trip to New Zealand and get unlimited data. And, with an app, you get unlimited calls and texts to the USA.Simply select one of our phone rental options (iPhone, 5, 8 etc. or Android) and then enter the actual departure and return dates. Time permitting, you will receive the rental phone 2-3 business days before your trip. Also, please note that in order to download most apps, you must rent an iPhone 6 or above.
All of our phone rentals come ready to go and ready to use as soon as you land in New Zealand. Just turn on the phone and you can check your messages, check emails, browse the web and more. Again, the iPhone 5 rental is good primarily for calling and browsing but not for downloading apps as most apps require a more recent operating system.
*Please note that you need to use an app for calling and texting. We recommend Talkatone to call/text the USA for free as it is easy to use and completely free.
Frequently Asked Questions
When do I order?
You can order as far in advance as you like – even months prior to your departure. We will ship your rental at the appropriate date in order for you to receive it prior to your departure. Rentals are shipped ground or express service and will arrive 2 or more business days prior to your set departure date.
How do I call the US, Canada or New Zealand?
The SIM card allows calls only with an app. Skype, WhatsApp, Facetime are a few but we recommend Talkatone as it is free to use and works well.
What will this cost me?
The applicable rental period fee for the duration of your rental period.
Taxes are applicable only if you are in California.
Round-trip shipping and handling fee.
Can I download apps?
If you log on with your Apple ID, all of your apps will automatically load. Please make sure that the apps you want to download are compatible with the version of the phone you rent. Please make sure to delete your account before returning the phone – otherwise we will have all your contact information, photos, emails and other sensitive information.
What is the latest I can order a rental phone?
You can order up to one business day prior to your departure as long as you call in before to 1:30pm Pacific Time. Exceptions can be made on a limited basis, even if you are leaving early in the morning – we can
Does the cell phone come charged?
Yes it does, but it’s always best to test the battery and charge phone before your departure.
Can I charge this phone on my trip?
Yes, you will receive an international charger and relevant plug adapters, so you can charge the phone in the U.S. or at your destination.
How do I return the phone?
Round trip shipping is included in your shipping fee. You will be provided with a return package as long as your shipping address is within the United States, otherwise, you will have to ship back to Cellular Abroad at your expense.
Are there any surcharges or hidden fees?
Unless you are roaming outside of the country or countries for which your service is offered, the rates are fixed according to our posted rate chart and coverage areas. All rental customers are subject to our Terms & Conditions.
What will the rates be for people calling me from the US?
That depends on the international long distance rates charged by their Long Distance Company or international calling card. We recommend using a app.
Does Cellular Abroad offer insurance against loss or damage?
Yes, rental insurance is available for $24 as an add-on once you add your item to the cart. See what is covered here.
