Cell Phone Rental w/ included SIM Card for the U.K.

Standard GSM Cell Phone Rental Rates
	1-7 days	8-14 days	15-28 days	29-42 days	43-56 days
	$49.00*	$69.00*	$89.00*	$109.00* Cheaper to buy	$129.00* Cheaper to buy
*PLUS the price of (1) recharge voucher for initial talk credit ($19.00 each). This gives 125 international or 100 local minutes! See per minute rates below.
Departure date? Return date?

Compare prices with our Phone & SIM purchase packages for the UK .

Deluxe Cell Phone Rental Rates (WiFi-enabled phone)
	1-7 days	8-14 days	15-28 days	29-42 days	43-56 days
	$69.00*	$89.00*	$109.00*	$129.00*	$149.00*
*PLUS the price of (1) recharge voucher for initial talk credit ($19.00 each). This gives 125 international or 100 local minutes! See per minute rates below.
Departure date? Return date?

Information and Talk Rates Chart

*Free Lebara-to-Lebara calls and SMS = 100 minutes or 100 SMS with initial credit.
**All Calls between Lebara to Lebara cell phones are free for the first 15 minutes and charged at 10p thereafter

You also get:

• A United Kingdom cell phone number–you'll have the number before you depart!
• SIM comes with 125 minutes of initial talk time back to the US
• Easy-to-add call credit which you can obtain before you leave and during your trip by calling Cellular Abroad. Our recharge service is open 7 days/week .
• Unlimited FREE incoming calls from anywhere.
• All Calls between Lebara to Lebara cell phones are free for the first 15 minutes and charged at 10p thereafter
• All SMS between Lebara and Lebara cell phones are free
• Calls back to the US only $0.06 USD a minute to the US!
• Domestic outgoing rates only $0.15 USD per minute
• Voicemail
• No yearly contract, monthly charges, daily minimum charges, minimum minutes per call charges or credit check
• From a landline, (NOT from payphones, mobile phones, and majority of hotels) Cellular Abroad can be reached 8am to 8pm EST, 7 days a week with English customer support and recharge services by dialing this number: 00-800-3623-3333. From a cell: (310)862-7100 or email us at support@cellularabroad.com

Please visit our United Kingdom Pre-Paid SIM Card page for further information including exact rates.

How do Cellular Abroad rates for the United Kingdom compare to your current carrier?

*prices exclude taxes which are approximately 20% of value.

Cellular Abroad Rental Service for UK

Enjoy the convenience and security of cellular service in the UK and make calls to the US and Canada for only 4p a minute (about 6 pennies!). In addition, incoming calls are free from anywhere in the world. Local calls are 5p which is about $0.08 per minute. Plus, since this is a pay as you go service, there are no contracts to sign, no bills to pay and you are in complete control of your costs. Here’s how it works, simply rent one of our cell phones for the United Kingdom, either the standard or deluxe model (featuring a QWERTY keypad – perfect for texting – as well as WiFi capabilities), plus initial talk time. You can purchase additional call credit through Cellular Abroad or locally in over 90,000 stores. There is a surcharge for purchasing additional talk time through Cellular Abroad but it is good to know you have this convenient option.

Besides the low rates, the service offers exceptional network coverage (on the Vodafone network: click for coverage map), unlimited free incoming calls from any location in the world and a UK-based cell phone number.

Important! If your trip to the United Kingdom is for two or more weeks, please consider purchasing one of our UK packages. Our entry level packages costs about the same as renting a cell phone for two weeks. As our phones are unlocked, they also work with other SIM cards and therefore, you will never have to rent a phone again!

"Ahhhh.... lots of stories...lost luggage...late planes....wrong turns....damaged Mastercard....but a wonderfully clear, incredibly convenient, affordable, cellular connection to the states. That, thanks to you! What a smart move on my part." C.B.

Service Information:

Dialing Instructions

Your UK Cell to USA: 001 – area code – phone number
US to UK Cell: 011 – Your UK number (starting with the 44)
Your UK Cell Number to UK: Direct Dial UK number
UK to Your UK Cell Number: 0 – your UK phone number (minus 44 country code)

Important: US toll free numbers are not accessible from overseas. Be sure to get valid international numbers prior to your departure.

Please Note: There is no support for service when roaming outside of the UK and Northern Ireland

Rental/Purchase Phone Setup

• The SIM Card is installed
• Make sure your phone is charged before you leave.
• Your initial £5 voucher is already loaded
• Your first outgoing call activates the service

For SIM Card Only Purchases
Snap out the SIM chip from the SIM card and insert the chip into your GSM Phone with the metal portion facing down as to make contact with the contact prongs.

• Your initial £5 voucher is already loaded
• Your first outgoing call activates the service

PIN and PUK Information
PIN has been deactivated

Voice Mail
To setup your voicemail, you will need a minimum of 15 pence on your account.

• Dial 121 <send>.  Follow the instructions to setup your personalized message.
• From another phone please dial +447836 121121 and follow the instructions at the voice prompt.

Please note calls to Lebara Voicemail are charged at 15p per minute.

Checking Your Credit

• Dial *#1345# <send> and your balance will be shown on your screen.
• Or dial 5588 <send> and follow the voice prompts to check your balance.

Purchasing More Talk Time
The most convenient way is by calling Cellular Abroad 001 310-862-7100 or, from the UK, toll-free from a UK landline at 00 800 3623 3333 between 8am to 4pm PST, Monday through Saturday (English speaking reps).

UK Prepaid Talktime Recharge only $19.00 for 5£ of talk time credit Have extra talk time credit to add to your prepaid account as soon as you arrive. Each of these recharges gives about 125 minutes of calls to the US or Canada or 100 minutes within the United Kingdom. Incoming calls are free while in the UK.

Each of these recharges gives about 125 minutes of calls to the US or Canada or 100 minutes within the United Kingdom. Incoming calls are free while in the UK
 
You can also obtain them in the UK at any of the following:

Adding More Talk Time

• Dial *#1345*(12-digit voucher number)#<send>.
• Or call 5588<send> and follow the voice prompts to add talk time.

Using Data

• To set up data usage, you must be in the UK
• Send an SMS with the word SETTINGS to 44080 (SMS sent and received from this number are FREE). Lebara Mobile will send you two free texts to update your phones settings automatically. Be sure to accept these messages.
• If you are unable to use the messages to setup your data account, visit the Lebara Mobile UK website and follow the setup instructions.

Troubleshooting
If you are unable to make or receive calls switch networks on your phone.  Consult your phone’s manual.  The steps will be like these:

• Menu > Settings/Setup > Network > Available Network/Change Network > Search
• Select a different network carrier than the one currently shown.

If you are receiving no reception bars, emergency calls only, SOS, or no service check your phones band setting:  Consult your phone’s manual. The steps will be like these:

• Menu > Settings/Setup > Network > Network Setup >Band
• Make sure you select 900/1800

Customer Service
For network or service issues:

• Available from 9am to 6pm seven days a week. 
• From UK landline or your handset, 15 pence/min. – 0870 075 5588
• International Number – +442070310791

For hardware issues:

• Please contact Cellular Abroad at +1-310-862-7100 (7 days/week English speaking reps) or via email at support@cellularabroad.com

Calling Rates
These rates are expressed in UK Pounds and are based on per-minute charges.  All incoming calls are free regardless of origin.

National

Free Lebara-to-Lebara minutes

Roaming Rates
When visiting countries other than the UK, you are "roaming" with the Lebara UK SIM Card. While roaming, you can still make and receive calls:

For more detailed rates direct from Lebara Mobile, please visit
http://www.lebara-mobile.co.uk/en/internationaltariffs.php

Text Message Rates
Incoming – Free
Outgoing International – 10 pence/message (about $0.15/message)
Text messages can contain up to 160 characters.

Service Life
Lebara automatically deactivates SIM cards if you do not use them to make a call or send a text for more than 80 days. Unfortunately these SIM cards cannot be reconnected and the mobile number also stops being available for you to use after this time.

To inquire about the possibility of extending your SIM card’s service life while outside the SIM card’s country of origin, contact the telecom provider's customer service, Cellular Abroad does not provide support for this feature.

Helpful Tips

Would you rather own your phone? This is a better option if your stay is 2 months or longer. Check out our package deals for United Kingdom! .. Traveling to multiple countries? You may want to consider a Talk Abroad™ rental package. .. Travelling in a group? You can save big on our dual phone rental package.

Important FAQs for Rentals

• When do I order?
  You can order as far in advance as you like - even months prior to your departure. We will ship your rental at the appropriate date in order for you to receive it prior to your departure. Rentals are shipped ground or express service and will arrive 2 business days prior to your set departure date.
• How many minutes do I have?
  Along with your rental you are purchasing an initial $19 credit voucher which will start you off with about 100 minutes of calls to the US or 50 minutes of calls within the U.K. Additional vouchers may be purchased from Cellular Abroad or from many retailers throughout the U.K.
• What will this cost me?
  • The applicable rental period fee for the duration of your rental period.
  • $19 for initial talk-time voucher (1 per phone).
  • Round-trip shipping and handling fee (see below).
• How much is shipping?
  If you order at least 2 weeks in advance, round-trip Ground shipping is only $12.88. If you are leaving soon, we offer round-trip 2-day Express for $29.96, or Overnight Express for $39.96. Rentals will arrive 2 business days prior to your set departure date.
• What is the latest I can order a rental phone?
  You can order up to one business day prior to your departure as long as you call in before to 1:30pm Pacific Time. Exceptions can be made on a limited basis, even if you are leaving early in the morning - we can usually get your phone to you. Please call our 800 number (rather than order via the web) in order to confirm that we can get you a phone rental on time.
• When do I get the phone?
  You will receive your cell phone rental two days prior to your departure, unless you require next day delivery.
• Does the cell phone come charged?
  Yes it does, but it’s always best to test the battery and charge phone before your departure.
• Can I charge this phone on my trip?
  Yes, you will receive an international charger and relevant plug adapters, so you can charge the phone in the U.S. or at your destination.
• How do I return the phone?
  Round trip shipping is included in your shipping fee. You will be provided with a return sticker label, which you can put on the box the phone arrived in, or your own box. If using your own box please do not use an extremely oversized box. (Canadian rental customers click here)
• What happens if I cancel?
  If your rental has not shipped, you will only be charged a $25 reserve fee. If your rental has been sent out, you are responsible for the one week rental fee plus the shipping fee.
• What will the rates be for people calling me from the US?
  That depends on the international long distance rates charged by their Long Distance Company or international calling card.
• Does Cellular Abroad offer insurance against loss or damage?
  The Renter is responsible for loss or damage to the equipment in part or in whole. Lost, stolen or unreturned phones will be billed for the loss of the phone per our Terms & Conditions
  
• More UK rental information:
  • Why rent a cell phone for the UK from Cellular Abroad?
  • Should I rent or buy a phone?
  • Can I buy just a SIM card? (requirements and compatibility)
  • Adding call credit
  • Roaming 
  • Tips
  • UK Rental FAQs 

Multi-Country Travel
You can also purchase other SIM cards as well for other countries to where you may be traveling. (This option is good for those planning on doing a lot of local calling.) We also offer an international roaming National Geographic Talk Abroad™ rental that is convenient for travel to multiple countries. (This option is useful for those wanting a single number for use in multiple countries and who will be making more calls back home than locally.)