Spain iPhone Rental Instructions

www.cellularabroad.com
+1 310 862-7100
Please be sure to read these instructions prior to departing for Spain

Activating Your Service

You must activate your service before you depart!

Email support@cellularabroad.com

  • Spain cell phone number
  • Name
  • Date of birth
  • Passport number

If you are activating more than one SIM card, please send separate emails.

You can power the phone on and add contacts or download apps on Wi-Fi.
You can add your iTunes account to the phone - please remember to delete this before returning the phone!
Your service does not roam in North America.

Once you Arrive!

Power on your phone and use as needed.

Dialing/Texting information

Your Spain Cell Number to USA: 001 - area code - phone number

US to Spain Cell Number: 011 - 34 - your Spanish phone number

Your Spain Cell Number to Spain: Direct Dial Spanish phone number

Spain to Your Spain Cell Number: 0 - Your Spanish number (minus the 34 country code)

Checking Your Credit

Dial *113# SEND to display your current credit and remaining data balance

Voicemail

Dial 242

When you first call 242 you are asked (in Spanish) to select your default language

Press 5 on your keypad to select English.

Confirm your selection with 1

Data Bundle Issues

Make sure your phone's APN is set to internetmas (all other fields remain blank). Make sure your Data is enabled and Data Roaming is set to on.

  • iPhone - Settings>Cellular>Cellular Network Data>Access Point Name - replace the existing APN

Customer Service

You can contact Mas Movil (English speaking reps) directly from the handset by dialing 2373..

Contact Cellular Abroad

  • 8am to 4pm PST, M - F
  • From your handset 001-310-862-7100
  • Toll-free from a landline 00 800 3623 3333
  • Email support@cellularabroad.com

You will find a copy of these instructions on our website at http://www.cellularabroad.com/spain-deluxeSIMop.php.

Cellular Abroad is not responsible for typos, misinformation, change of service or menu prompts, lack of coverage or other possibilities that result in a lack of service or otherwise resulting in not being able to make or receive calls. We try to supply the most accurate information possible. Carrier rates, service plans and related information can change without notice. If you find any discrepancies between these instructions and your actual experience with the phone service or if you have useful additional information, we would appreciate any clarifications, suggestions or corrections. Please send your comments to comments@cellularabroad.com.

© 2016 Cellular Abroad