Privacy Policy

Cellular Abroad understands that your privacy is important.  We have set forth our Privacy Policy Statement so that you may better understand the scope of the information we gather. 

What personal information is collected and why?

The personal information we collect is used primarily to provide our customers access to our products and services in a timely manner and to provide our customers with information regarding our products and services or those of our partners. If you have purchased or rented a National Geographic Talk Abroad branded product or service, we may also provide the National Geographic society your name, address, email address and purchase history for the purpose of receiving promotional information from the National Geographic Society. Cellular Abroad, Inc. maintains may also utilize your information for similar purposes. Your personal information, in whole or in part will never be sold or otherwise made available to other entities for the above mentioned purposes.

If you order online or through our website we will collect your name, the name of your company (if shipping to a business), your complete postal address (each for shipping and billing purposes), email address or addresses, phone number(s), as well as payment information. We may ask for your departure and return dates and countries visited. This information is used to ensure you receive the appropriate products and services you require and in a timely manner. We may also contact you by phone or email in order to provide you with updates or tips regarding our products. We may also ask for the name and date of birth of the person who will use our products and services. Your name, address, date of birth and departure information may be required and forwarded to our partners to ensure proper activation of our services.  

If the products or services provided are to be used by or shipped to another individual than yourself, the above information relevant to that person may be gathered in order to ensure proper delivery and service.

How do we collect personal information?

Cellular Abroad may ask for personal information via a phone conversation(s) during the placement of an order for our products or services. Our customers can also disclose personal information while placing an order online for products or services. Cellular Abroad may use Cookies to collect data about our users in order to track data and to identify our customers and past purchases. We do not use Cookies to gather personal information other that what our customers have provided us nor do we use personal data for outside marketing purposes. Users may remove Cookies or disable the Cookie feature by following the help file in your internet browser. If your Cookies are disabled, some of the features of the Cellular Abroad website may not function properly.  Information collected online is collected through Secure Socket Layers (SSL), the industry standard for protecting private information sent over the internet. This information is encrypted in order to prevent it from being intercepted from unwanted third parties during transmission.

Your choices regarding personal information

Cellular Abroad may email or call our customers regarding questions about their order or to update our customer about their order or services. You may request that we do not contact you by emailing us at info@cellularabroad.com or by calling our toll free number. If you receive newsletters, trip planning or promotional communications from us, you will have the opportunity to opt out by following the instructions provided in the email.  

Reviewing or correcting your personal information

At any time during our regular business hours you can contact Cellular Abroad and review or correct your personal information. If it is no longer necessary to maintain your personal information in order to process your order or a refund to your order, you can request that any or all of your information be deleted from our database. 

Feedback 

Cellular Abroad is always striving to improve our products and services as well as our user experience.  We welcome comments and suggestions or questions pertaining to issues or troubleshooting with the products or services inquired about or acquired through Cellular Abroad. We will treat any personal information communicated to us in accordance to our Privacy Policy. If you have questions regarding our Privacy Policy, please email us at info@cellularabroad.com

Safeguarding the information you share with us

Cellular Abroad takes great care in protecting our customers’ personal information. Personal information transmitted through our website is done so using Secure Socket Layers. Other precautions are taken to protect against theft, loss and unauthorized use. However, no company can fully eliminate or protect against unauthorized access to ones personal information. Cellular Abroad cannot therefore be held responsible for unauthorized use or access to personal information that has been supplied to us. Please help us to decrease the possibility of unauthorized use or access to your personal information by changing your passwords often (if applicable), using a combination of letters and numbers and by using a secure internet browser. 
 
 
Links to Other Sites 

Links provided on our website to outside sources or websites are for your convenience only. We do not have any control over the accuracy of the contents nor can we be responsible for any of these websites policies, procedures, products, services, content or otherwise.

 
Privacy Policy Updates

On occasion, our Privacy Policy is reviewed and may be revised. All updates will be available for review online on our Privacy Policy Statement. Continued use of our website and/or products and services will be construed as consent to our Privacy Policy updates.

This Privacy Policy is subject to occasional revision, and if we make any substantial changes in the way we use your Personal Information, we will post an alert on this page. If you object to any such changes, you must cease using our Website and our products and services for which Personal Information is collected. Continued use of our Website and our products and services following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

This Policy was last updated in February 2014.