SIM & Cell Phone Packages for Germany

Should I rent or buy?

Our cell phone and SIM card packages for Germany are the perfect solution for anyone who needs an affordable way to stay in touch by cell phone Germany or to make inexpensive calls internationally. Calls back to the United States and Canada are as low as one Euro cent per minute (a little more than a penny per minute) and calls within Germany are even lower. Plus, you can get an unlimited data plan for under 10 Euros for 30 days. Our solution for Germany is easily the most cost effective plan available on the market.  All of the cell phones listed below are unlocked and can work with other SIM cards in other destinations. View Germany package features below

Choose the phone that best suits your needs from one of our several options below...

What phone should I choose?

Cellular Abroad have selected several cell phones from recognized brands; all of our phones are brand-new quad-band (unless otherwise stated) and factory-unlocked. All of our phones are intended primarily for making and receiving international calls; we also offer more feature-rich handsets, and these key features can prove valuable in determining which handset you will need for your travels. Click here to see more information about our phone models... (more)

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GSM Cell Phone	Key Features	Price w/ SIM for Germany
BLU™ CLICK Click here to see more views	Unlocked GSM Quad-band phone (works even in the US!) Compact and durable Built in camera Long lasting battery Music and FM Radio Built in pen light Full Phone Specs Other Views	$109
BLU™ Samba Q BEST SELLER! Click here to see more views	Unlocked GSM Quad-band phone (works even in the US!) Full QWERTY Keyboard Long lasting battery Music and FM Radio Built-in Analog TV Full Phone Specs Other Views	$139
LG Shine Click here to see more views	Unlocked GSM Tri-band phone Slider-style Design Digital Camera (1600x1200) MP3/AAC++/3GP/MPEG4 player Color display (TFT, 256K colors) Full Phone Specs Other Views	$149
Samsung C3050 Click here to see more views	Unlocked GSM Quad-band phone (works even in the US!) Sleek exterior with sliding design VGA camera with video recording/playback MicroSD memory expansion (up to 8GB) MP3, Radio and Bluetooth functionality Full Phone Specs Other Views	$159
BLU™ SPEED WiFi & 3G Speed! Click here to see more views	Unlocked GSM Quad-band phone (works even in the US w/ T-Mobile, AT&T or Cingular) WiFi & 3G Speed capable Full QWERTY Keyboard Digital Camera / Video Capable Full Phone Specs Other Views	$179
Samsung B2100 Click here to see more views	Unlocked GSM Quad-band phone (works even in the US!) Extremely durable design Perfect for rugged travelers Long lasting battery Shockproof Waterproof Customer reviews Other Views	$189
Motorola EX112 Click here to see more views	Unlocked GSM Quad-band phone (works even in the US!) External caller-ID color display Ultra-thin design makes it the coolest-looking phone on the market Digital Camera/ Video Capable Full Phone Specs Other views	$189
LG C375 Click here to see more views	WiFi enabled - connect to any WiFi hotspot for data service while you travel Unlocked GSM Quad-band phone (works even in the US!) Digital Camera/ Video Capable Full Phone Specs Other Views	$199
Samsung GTI5500 Click here to see more views	Unlocked Samsung Galaxy Europa phone with Android OS and 3G speed data! WiFi enabled - connect to any WiFi hotspot for data service while you travel Unlocked GSM Quad-band phone (works even in the US!) Digital Camera/ Video Capable Full Phone Specs Other Views	$209
Nokia 7230 Click here to see more views	Unlocked GSM Quad-band phone (works even in the US!) 3G (UMTS 850 / 1900) - Works in Japan! GPRS & 3G Speed data* Micro SD memory Bluetooth 2MP digital camera Full Phone Specs Other views	$219
Apple 3G iPhone	GSM Quad-band phone (Never-locked) Touchscreen Design GPRS & 3G Speed data* Digital Camera (1600x1200) Fully operational Smart Phone Color display (TFT, 256K colors) More Info	$729 Out of Stock

Information and Talk Rates Chart

Special Ortel "FLAT" options

Pick any one of the following "Flat" plans and pay a fixed one-time price for a special feature plan; these plans are only available to Ortel Mobile customers. To activate your preferred "Flat" plan, please refer to the user guide. You will be sent a printed copy of these instructions with your purchase.

Why buy a SIM and Phone package for Germany?

If you are planning to visit Germany for at least a month or travel frequently, we generally recommend to purchase as opposed to renting a cell phone for Germany. Our service has been specifically created for foreigners traveling or living in Germany. While other Germany carriers charge 2 Euros per minute to dial back to the US or Canada and US carriers are a dollar or more, our service costs a low 0.09 per minute to call the US or Canada and all incoming calls are always free. Service is on the E-Plus network, one of the largest cellular operators in Germany.

The service is pay as you go so there are no contracts to sign or bills to pay. The initial package comes with 100 minutes back to the US or Canada. You may purchase additional talk time in Germany in over 20,000 locations or through Cellular Abroad via our toll free, US based, 7 days/week top up service. While it is less expensive to purchase additional talk time directly once in Germany, customers appreciate the convenience of being able to add talk time 7 days/week through Cellular Abroad.

Data Service - New for 2011!

For a low additional fee, you can chose a data enabled Ortel SIM card and receive unlimited mobile broadband while in Germany. With a data enabled SIM card, you can activate Ortel's Internet Flat offer and receive unlimited data for 30 days. €7.90 (about $10.00) will be deducted from your balance.

To activate data on your prepaid service, you must be a registered Ortel Mobile customer in Germany on the Ortel network. You can not activate data service outside of Germany. Information about activating your service for data is available here.

Service Life:
Your German SIM card is good for 7 months.  Each recharge extends the life of your SIM card for 7 months from the date of the recharge.  After 6 months, all credit will expire.  You have 30 more days to recharge your SIM card before the SIM and your phone number expire.

Package Advantages:

• A new, full-featured, unlocked GSM cell phone with variable-voltage charger and wall plugs for different countries. This phone works in over 200 countries worldwide!
• A Prepaid SIM Card for Germany and cell phone number with excellent service and initial credit so you can start making calls upon activation.
• Great talk rates to minimize on your travel costs!
• No yearly contract, monthly charges or credit check
• EXCLUSIVE DEALS FOR ONLINE ORDERS ONLY!
  • Special with this phone & SIM package: $15 Discount off of any of our additional prepaid SIM cards, so you can use your phone at an extra destination country of your choice!

Dialing Information
Your phone needs to be an unlocked dual-band, tri-band or quad-band GSM phone capable of functioning in the 900/1800 MHz GSM band.

Important US toll free numbers are not accessible from overseas. Be sure to get valid international numbers prior to your departure. 

Please Note: There is no support for service when roaming outside of Germany.

Activation

Before you go!

• DO NOT insert the SIM card until you arrive in Germany. If it picks up a network in the US it will ruin the SIM card.
• Activate the service online before you depart for Germany.
• Visit the Ortel website: http://www.ortelmobile.de/en-GB/sim-activation/
• A hotel address is ok – Do not include the name of the hotel.
• You must enter the Zip Code first, the city will populate in the field below. Click on the city and the street options will populate below.
• Click on the "Activate" button, and the confirmation will be displayed at the top of the page - Your SIM will be activated shortly.

• From North America (landline/ US cell) – Call 011 49 1805010446 8AM to 6PM M-F.
• From a German landline – Call 0800 000 6836

Once you arrive!

• Insert your SIM card: Gently snap out the SIM Chip from the SIM Card casing, then insert the chip into your GSM Phone. The gold plate on your SIM Chip should face the gold contact prongs inside your phone. Switch your phone on.
• If prompted enter your PIN #, located on the Ortel Mobile letter attached to you user guide.
• The initial credit has been preloaded.
• You may now make and receive calls.

PIN and PUK codes

The PIN and PUK information can be found on the welcome letter from Ortel Mobile where the SIM card is attached. Consult your phone's manual to deactivate the PIN code. This can be done in the menu setting under security. If the PIN code is entered incorrectly 3 times the PUK must be used to enter the phone.

Voice Mail - By default your voicemail is set to on
To check your voicemail,

• Dial 99* or 9911. You can follow the prompts to record a personal greeting. 

You can also check your voicemail from another phone, in the US or in Germany:

• In Germany, dial 0177 99 plus the last 7-digits of your number or
• From the states 011 49 177 99 and the last 7-digits of your number.

Checking Your Credit

• Call 1155 and follow the menu prompts.
• Call *100# and your credit will then appear on the screen.  This can be done outside of Germany as long as your phone is picking up a network.

When you receive a message stating “You are not qualified to make this call”, you have no call credit.

Purchasing More Talk Time
The most convenient way to buy credit is direct from Cellular Abroad. To use the same credit card you used to order from Cellular Abroad, you can send a text message to our Recharge Hotline and Cellular Abroad will send you a recharge code instantly, straight to your phone via SMS text message. A recharge code costs $22 and is worth approximately 111 minutes of calls to the US or Canada, or up to 52 minutes within Germany.

• You must have sufficient credit for at least 1 outgoing international SMS text message (USD $0.20)
• Text the number "1" to phone number +447872281074
• If successful, you will be sent a confirmation text message with your code. Use the instructions below to redeem your code for talk time.
• If not successful, or you don't receive a code, call Cellular Abroad at 001 310-862-7100 (M-F, 8am-4pm PST)

If you wish to purchase credit locally within Germany, you can find recharge vouchers (called E-Plus) at any of the 20,000 convenience and cell phone stores that sell E-Plus recharge vouchers.

Germany Ortel €10 Prepaid Recharge Card only $24.00 for €10 of talk time credit Save time by starting your stay in the Germany with an additional €10 of talk time. Each of these recharges gives about 200 minutes of calls to the US or Canada or about 75 minutes in Germany. Incoming calls are free while in Germany.

Adding More Talk Time

• Top-Up via Keypad:  Enter *104*(16-digit code)# and hit ‘SEND.’  After a few seconds, the new balance will appear on the screen

• Top-Up via Service number: Dial 1155.  Select option 4.  When prompted, enter the 16-digit recharge code followed by ‘#’ to confirm.  The code will be repeated, and press 1 if correct.

Troubleshooting
If you are unable to make or receive calls switch networks on your phone.  Consult your phone’s manual.  The steps will be like these:

• Menu > Settings/Setup > Network > Available Network/Change Network > Search
• Select a different network carrier than the one currently shown.

If you are receiving no reception bars, emergency calls only, SOS, or no service
check your phones band setting:  Consult your phone’s manual. The steps will be like these:

• Menu > Settings/Setup > Network > Network Setup >Band
• Make sure you select 900/1800

Customer Service
For Network or Service issues:

• Dial 0180 501 0446 (the call will cost €0.49/minute from your cell phone), Ortel Mobile Customer Service is open M-F 8AM to 6PM.

To reach Cellular Abroad for recharges, billing or hardware support:

• From a landline, (NOT from payphones, mobile phones, and majority of hotels) Cellular Abroad can be reached 8am to 4pm PST, Monday - Friday with English customer support and recharge services by dialing this number: 00-800-3623-3333. Please note that some hotels may charge for toll free calls. You may reach us from your cell phone at +1-310-862-7100 (not a toll free call) or via email at support@cellularabroad.com.

Calling Rates
These rates are based on per-minute charges.  Remember, all incoming calls are free regardless of origin.

• Domestic outgoing rates of €0.13/minute ($.17/minute).
• International outgoing rates of €0.05/minute ($.07/minute).  Connection fee of €0.15/call ($.20).
• Voicemail: calls are €0.29/minute ($.39/minute).

Text Message Rates           
Incoming – Free  Outgoing – €0.013 to German #'s / €0.015 to US/Canada/message

Service Life
Your German SIM card is good for 7 months.  Each recharge extends the life of your SIM card for 7 months from the date of the recharge.  After 6 months, all credit will expire.  You have 30 more days to recharge your SIM card before the SIM and your phone number expire.

To inquire about the possibility of extending your SIM card’s service life while outside the SIM card’s country of origin, contact the telecom provider's customer service, Cellular Abroad does not provide support for this feature.

As a special bonus for GSM phone + Germany SIM card package deals ordered online, we're offering any of our additional prepaid SIM cards with a $15 discount! This will means that you can save even more money at another destination country and stay in touch with business colleagues or friends back home. We offer country-specific SIM cards for over 50 nations around the globe! Here's a suggestion: When you go abroad, you don't have to carry your US phone with you. Instead, you can make calls from the airport with your GSM phone and a US SIM and then swap the chip with your Germany SIM for when you arrive at your overseas destination.

HELPFUL TIPS

Would you rather rent your phone? Check out our rental deals for Germany! .. Need two phones? You can save big on our dual phone packages for Germany.