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The National Geographic Talk Abroad 'Lite' Phone

 

Ordering

Thank you for shopping at Cellular Abroad's online store, we are committed to providing the best service in the industry. You may order securely online, by telephone via our toll free order line at
1-800-287-5072, or by faxing us your order at 1-310-919-2820. International callers outside the US can call us at +1 310-862-7100. Our main office hours are from 8am - 4pm PST M-F.

Shipping information

2013 Holiday Shipping Schedule:
We will be closed for calls and shipping Dec 24 & 25, and Jan 1 for the holidays. Any orders placed on these days will not be sent until the following business day.

Important Shipping info:

  • Orders with next-day delivery must be placed by 3:00pm PST.
  • Express orders placed after 3:00pm PST will ship out next business day.
  • Ground orders will arrive within 5-7 business days from the day the order was placed.
  • Rental orders are scheduled to arrive 2 business days before your departure date.
  • Orders placed over the weekend will not ship until the next business day.
  • Orders may be shipped to home or business addresses only. FedEx does not service PO boxes.
  • We CAN ship to APO addresses.

 

48 Cont. States

AK & Hawaii

Canada

All other International

Transit Time

3-7 days

5-7 days

5-10 days

5-10 days

SIM Card

FREE

FREE

$3.00

$3.00

Phone Package

N/A

N/A

N/A

N/A

Phone Rental

N/A

N/A

N/A

N/A

 

48 Cont. States

AK & Hawaii

International

Transit Time

5-7 days

N/A

N/A

Phone Package

FREE

-

-

SIM Card

$6.00

-

-

Phone Rental (round trip)

$12.88

-

-

Available to all 48 contiguous states, Alaska and Hawaii.

 

Saver

Express

AK & Hawaii

Transit Time

3 days

2 days

2-3 days

Phone Package

$23.00

$30.00

$45.00

SIM Card

$15.00

$17.00

$35.00

Phone Rental (round trip)

$23.00

$30.00

$45.00

 

FedEx Standard
Overnight

FedEx Priority
Overnight

FedEx Saturday
Delivery*

First Overnight

Transit Time

by 12:00pm

10am to 10:30am

by 12:00pm

8:00am to 8:30am

Phone Package

$40.00

$45.00

$60.00

$110.00

SIM Card

$23.00

$28.00

$43.00

$100.00

Phone Rental (round trip)

$40.00

$45.00

$60.00

$110.00

Satellite Phone

$75.00

$80.00

$90.00

$130.00


 

FedEx Priority
Canada

US Minor**
Outlying Islands

All Other
International

Transit Time

2-4 days

6-10 days

6-10 days

Phone Package

$50.00

$65.00

$70.00

SIM Card

$35.00

$45.00

$50.00

Phone Rental (1-way)

$40.00

$60.00

$110.00

*UPS Saturday delivery only available for orders made on Friday before 2:30pm PST
**Includes Puerto Rico
Prices may increase for shipments with multiple items.

FedEx can help you determine transit times.

Customers are responsible for all shipping charges. We do not require a signature or a release form for domestic shipments. All packages / rentals arrive with no signature requirement, with the exception of international shipments. Cellular Abroad accepts no responsibility for the non-receipt of international shipments.

Note: While re-routing of shipments may be possible, be advised that this usually adds an extra day to shipments and FedEx charges $15 for this added service, so you would be billed this additional amount.

Rental phone packages ship with prepaid FedEx return-ship labels (Only in the U.S.). Cellular Abroad will not reimburse anyone who loses their return-ship label or who ships using their own shipping method. This also applies to returned merchandise. Note that rental periods conclude when shipping boxes are picked up by FedEx, not when they arrive back at our offices. Many customers panic about the return ship time adding to their rental time and return their phones via express shipment. This is not necessary.

International Orders

While we do have customers placing orders from many countries, we unfortunately can only rent phones to international customers in Canada. Often, there are duties and taxes, delays and other problems which hinder or prevent successful and timely shipments to other countries. We can ship any purchased items internationally. We apologize for any inconvenience.

When ordering by Fax, please be sure to include:

  • The product(s) and total purchase price
  • Your name as it appears on your credit card
  • Credit card number
  • Expiration date
  • Contact phone number
  • Shipping address
  • Billing address
  • Shipping preference (overnight, 3 day, 2 day or ground)

We accept the following forms of payment:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cashiers Check
  • Money Order
  • No COD orders accepted

Our Address:
Cellular Abroad
425 Culver Blvd.
Playa del Rey, CA 90293

Retail Locations

The National Geographic Travel Phone and stand alone SIM cards are also available through various retail locations in the Los Angeles and New York City areas, including:

SPC Wireless Inc.
12041 Wilshire Blvd
Los Angeles, CA 90025

Infinity Wireless
2914 Main Street
Santa Monica, CA 90405

J & R Electronics
151 West 34th Street
New York, N.Y. 10001

Ordering Online

Cellular Abroad is committed to providing a safe and secure online ordering environment. Your personal information is protected during transmission using Industry Standard 128-bit encryption. For security reasons, your personal information is never stored on a publicly accessible computer and all customer personal data will only be utilized by Cellular Abroad for the purpose of fulfilling customer orders.

All online orders are guaranteed same-day shipment if ordered before 2:30pm PST. After that time if you need a same-day shipment, you must call in to inquire. Over night shipments must be placed before before 1:30pm PST.

Will-Call Orders

Our offices are not a retail location, but if you are in the Los Angeles area and require same-day service, we can arrange to have your package available for will-call pickup at our main office. (We are 10 minutes from LAX.)

Cellular Abroad
425 Culver Blvd.
Playa del Rey, CA 90293

When ordering online, simply indicate that you want to pick up in person with the selected shipping option. A $10 will-call pick-up service fee will be applied. If you are picking up a rental phone, an additional charge will be adjusted to $6 for a return-ship label. If ordering by phone, please indicate that you would like to pick up your package in person and let us know what time and day you'll be coming before arriving at our location. This way, your items will be processed and waiting for you when you arrive. Thank you for your cooperation.

Important note: It is required that you call us 1 hr prior to picking up your order and returning your package. Will-call orders must picked up and dropped off between 10AM-2PM. If a will-call order is not picked up on the day agreed upon at the time of order, and Cellular Abroad has not been notified of any cancellations or delays in your schedule, a 10% service charge will be adjusted on the refundable items that remain unclaimed after 4PM PST.

© 2001 - 2014 Cellular Abroad