OUR RECHARGES ARE ONLY INTENDED TO WORK WITH PRODUCTS PURCHASED FROM CELLULAR ABROAD.
Although UnoMobile recharge cards can be found at convenience stores and gas stations throughout Italy, many of our customers like the convenience of having a spare recharge card (or more) available before they arrive in Italy. Busy executives, parents who want to make sure their traveling children can always reach them and those who may not be near a typical point of sale find that buying one or more recharge cards from Cellular Abroad makes for a smart investment. If you're running low on talk time late one Italian night, you're just a phone call away from a recharge.
It's important to remember that all your incoming calls are free, so you can save a lot of money by having people call you back to your Italian number when traveling. Also, since incoming calls are always free, you will always be able to receive calls, even if you've run out of call credit.
Reasons to Buy from Cellular Abroad:
- Have extra talk time credit to add to your prepaid account as soon as you arrive
- Each € 10 recharge gives about 28 minutes of calls to the US, Canada or about 112 minutes within Italy
- It's the most convenient way to add extra call credits
- Saves time if a point-of-sale location is not available
- More talk time is just a phone call away!
- Our customer service is available 6 days a week, Mon - Sat, 8am - 4pm PST
- Any Cellular Abroad customer can take advantage of phone-in recharges
How to Add Credit to your Prepaid Account:
As soon as you arrive in Italy, simply scratch off the protective panel on the back of the recharge card, follow the instructions on the card to enter the code number and your credit is applied.
To Order by Phone:
You can purchase additional recharge codes (from our Uno recharge cards) via phone whenever you need to add more call credits to your prepaid account. No need to ship you a card! Just call Cellular Abroad at 00-1-310-862-7100 and we can sell you as many recharge codes as you need. Our office hours are 8AM to 4PM PST, seven days a week. With your credit card on file and by correctly identifying yourself, we can process your order very quickly. With the extra code(s), you'll be able to add more minutes from anywhere in Italy
Your Italian SIM card is good for one year. Each recharge extends the life of your SIM card for one year from the date of the recharge. If one year lapses then your SIM card and phone number will expire.
To inquire about the possibility of extending your SIM card’s service life while outside the SIM card’s country of origin, contact the telecom provider's customer service, Cellular Abroad does not provide support for this feature.
Cellular Abroad is not responsible for mishandling of UnoMobile Recharge Vouchers – if you enter the recharge voucher PIN incorrectly 5 times, Telecom Italia Mobile will invalidate the SIM Card. Please bear this in mind if you have rented your Italy Cell Phone from us and invalidate your SIM, Cellular Abroad will amend your order to deduct the cost of the SIM Card from your deposit. If you are having trouble adding the credit, please contact Cellular Abroad immediately; our Italian office can facilitate your recharge credit for you.
For detailed information on using the Italy Prepaid SIM card, please click here.