| SIM Card Purchase for Italy |
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Cellular Abroad SIM Card for Italy
Our Italy prepaid SIM cards have been specifically designed for the cellular needs of the American or Canadian tourist going to Italy. The Uno Mobile SIM card for Italy is a joint collaboration between Cellular Abroad and Uno Mobile of Italy, (a subsidiary of Vodafone, the largest carrier in the world). The rates are easy to understand, affordable, the service is throughout Italy (on the Vodafone network) and the SIM card is ready to go – it does not require that you send a copy of your passport or other documentation as you do with TIM or Vodafone. The service is pay as you go. You can buy more talk time in over 60,000 locations in Italy or through our 24/7 hotline.
As a note, Cellular Abroad was the US distributor for TIM for over 6 years, which we dropped when we made arrangements to collaborate on the Uno Mobile SIM card for tourists. We are thrilled to be able to offer our customers a far superior solution than any other Italy SIM card available on the market – whether it be in the US or in Italy.
Information and Talk Rates Chart
| Key Features |
- Local phone number for Italy
- Free incoming calls
- Free Voicemail Calls
- Text Messaging
- Italian toll-free calls (800-803)
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| Initial Credit |
US$5.18
23 min. Domestic
11 min. to US
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| Domestic Talk Rates |
Incoming Free
US$0.22/min |
| International Talk Rates * |
Incoming Free
US$0.44/min |
| Text / SMS Rates |
Incoming Free /
US$0.16 ea. domestic /
US$0.44 ea. international
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*You can find more detailed information on rates including roaming charges here.
Detailed Features
Italy cell phone number with service through UnoMobile
- Easily-added additional talk time by pre-purchasing recharges before or during your trip from Cellular Abroad (24/7 recharge service) or locally at many points of sale in Italy, including gas stations, newspaper stands or cafes.
- Great rates and service!
- Unlimited FREE incoming calls and SMS messages
- $5.18 (4 Euros) of initial credit comes on the SIM card.
- Calls in Italy as low as $0.22 USD per minute.
- Calls back to the US and Canada only about $0.44 USD per minute.
- 24/7 toll-free (from a landine) English customer support.
- Voicemail - Free unlimited calls to check your messages
- Unlike other telecom providers, your Uno Mobile SIM card has been pre registered and is active and ready to go. We do not require a scan of your passport.
- Free calls to Italian toll free numbers (800-803). Perfect for calling back
home for just pennies! If you have an international calling card with an Italian access number, you
can call toll free to that number and pay just the calling card rates -
usually 5-6 cents per minute. Ours is the only service that allows free
calls to toll free numbers.
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"It was great to have use of a cellular phone in Italy. We were able to "call ahead" to hotels, restaurants & other places that we needed to contact. I will certainly use your service again when I travel in Europe."
AR |
Activation
Snap out the SIM chip from the SIM card and insert the chip into your GSM Phone with the metal portion facing down as to make contact with the contact prongs.
- Make sure the phone is charged and the menu settings are in English.
- Default PIN number is 1111
How to Add Credit to your Prepaid Account
You may add talk time, while in Italy, simply by entering the 10-digit code on to your handset as per our instructions. Please note that as a convenience to our customers, all menus are in English.
To Order by Phone:
You can purchase additional recharge codes via phone whenever you need to add more call credits to your prepaid account. No need to ship you a card! Just call Cellular Abroad at 00-1-310-862-7100 and we can sell you as many recharge codes as you need. You may also dial toll-free from a landline 00-80036233333. We are open 24/7 seven days a week. With your credit card on file and by correctly identifying yourself, we can process your order very quickly. With the extra code(s), you'll be able to add more minutes from anywhere in Italy at any time .
Save time by starting your stay in the Italy with an additional €15 of talk time. Each one of these recharges give you about 85 minutes making Italian calls. As well as 42 minutes outgoing calls to the US.
Receiving calls are always free.
Purchasing More Talk Time
- The most convenient way is by calling Cellular Abroad 001 310-862-7100 (24/7
English speaking reps) during your trip. A $29 voucher will get you 83 min.
within Italy, or 43 min. international. You may also call us, 24/7, TOLL
FREE from an Italian landine to order additional talk time by dialing
00-800-362-33333.
- While in Italy, you can find vouchers in Carrefour, GB stores, Lottomatica (bars and cafes) and in the Sisal shops. For specific locations, please visit: http://www.lottomatica.it/servizi/ricariche/telefonia_mobile.html
Adding More Talk Time
- Dial 435002. After July, 01, 2009, you must dial 401002
- Following prompts enter your 10 – digit recharge code.
Alternatively, you can try this:
- Dial *5002#rechargecode# then send. Example *5002#1234567890# send.
Calling Rates
These rates are expressed in US dollars and are based on per-minute charges. Remember, all incoming calls are free regardless of origin.
Calls to any cell phone or Italy landline |
International calls (US, Canada, Europe, etc.) |
€0.18 (approx. $.22 US) /minute |
€0.35 (approx. $.44 US) /minute |
Calls are billed every second after the first minute.
Text Message Rates
Incoming – Free
| Outgoing Domestic |
Outgoing International |
€0.12 (approx. $.16 US) message |
€0.35 (approx. $.44 US) /message |
Voicemail Rates
Free unlimited calls to check your messages!
Service Life
Your Italian SIM card is good for one year. Each recharge extends the life of your SIM card for one year from the date of the recharge. If one year lapses then your SIM card and phone number will expire.
To inquire about the possibility of extending your SIM card’s service life while outside the SIM card’s country of origin, contact the telecom provider's customer service, Cellular Abroad does not provide support for this feature.
Cellular Coverage in Italy:
UnoMobile is on one of the largest telecom networks in Italy (Vodafone). You can view a coverage map of the network here: Vodafone Network Coverage Map
Cellular service in Italy is exceptional. Here's a list of only a few of the major cities and regions that our service covers: Rome, Bologna, Catania, Florence, Genova, Milan, Naples, Palermo, Pisa, Trieste, Turin, Venice, Verona and Sicily.
Customer Service
Cellular Network or Service issues:
- From your handset – Dial 435001 to contact Uno Mobile. After July, 01, 2009, you must dial 401001.
- From a landline – Dial 00-80036233333. This will direct your call to Cellular Abroad (open 24/7).
Cellular hardware issues:
- From an international number – 001 310 862 7100(24/7 English speaking reps) or email us at support@cellularabroad.com. You may also dial toll-free 00-800 36 233 333 from most Italian lines.
More Italy rental information:
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We have an office in Italy and I am personally there for about 2 months out of the year, so of course I use this solution. I can assure you that this is the least expensive and most convenient way possible to communicate with home! Having 24/7 customer service and top-up assistance directly through Cellular Abroad is an important added value!
Sebastian Harrison, President, Cellular Abroad |
Multi-Country Travel
You can also purchase other SIM cards as well for other countries to where you may be traveling. (This option is good for those planning on doing a lot of local calling.) We also offer an international roaming Talk Abroad™ SIM Card that is convenient for travel to multiple countries. (This option is useful for those wanting a single number for use in multiple countries and who will be making more calls back home than locally.)
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