SIM Card Purchase for Italy

Need a phone with this SIM?

Detailed Features Info & Rates Chart Activation Recharges Service Life Coverage Map Operating Instructions Need a phone? Priced at only $69.00

Cellular Abroad SIM Card for Italy

Our prepaid SIM card for Italy has been specifically designed to fit the cellular needs of American and Canadian tourists traveling to Italy. The Uno Mobile SIM card for Italy is a joint collaboration between Cellular Abroad and Uno Mobile (a subsidiary of Vodafone, the largest carrier in the world). The rates are affordable, the instructions and voice prompts and customer service are in English and the service (on the Vodafone network) is throughout Italy. The Uno Mobile SIM card is ready to be used and does not require you to send a copy of your passport or submit any other registration as you need to do with TIM or the regular Vodafone SIM card. The service is pay as you go. You can buy more talk time in over 60,000 locations in Italy or through our 7 days/week hotline.

As a note, Cellular Abroad distributed TIM SIM cards for over 6 years. We dropped them when we made the arrangements to collaborate on the Uno Mobile SIM card. We have been offering this superior solution since 2007 and are thrilled to report that tens of thousands of customers have been happily using this solution.

If your cell phone is not compatible for use in Italy, we also offer affordable cell phone rentals and cell phone purchases for Italy. Most of our customers prefer to purchase our entry level handset as it costs about as little to purchase as to rent. Please feel free to compare!

Information and Talk Rates Chart

*You can find more detailed information on rates including roaming charges here.

Detailed Features

• Italy cell phone number with service through UnoMobile
• Easily-added additional talk time by pre-purchasing recharges before or during your trip from Cellular Abroad (7 days/week recharge service) or locally at many points of sale in Italy, including gas stations, newspaper stands or cafes.
• Great rates and service!
• Unlimited FREE incoming calls and SMS messages
• $14.50 (10 Euros) of initial credit comes on the SIM card.
• Calls in Italy as low as $0.22 USD per minute.
• Calls back to the US and Canada only about $0.44 USD per minute.
• Toll-free (from a landine) English customer support.
• Voicemail - Free unlimited calls to check your messages
• Unlike other telecom providers, your Uno Mobile SIM card has been pre registered and is active and ready to go. We do not require a scan of your passport.

"It was great to have use of a cellular phone in Italy. We were able to "call ahead" to hotels, restaurants & other places that we needed to contact. I will certainly use your service again when I travel in Europe." AR

Activation
Snap out the SIM chip from the SIM card and insert the chip into your GSM Phone with the metal portion facing down as to make contact with the contact prongs.

• Make sure the phone is charged and the menu settings are in English.
• Default PIN number is 1111

How to Add Credit to your Prepaid Account
You may add talk time, while in Italy, simply by entering the 10-digit code on to your handset as per our instructions. Please note that as a convenience to our customers, all menus are in English.

To Order by Phone:
You can purchase additional recharge codes via phone whenever you need to add more call credits to your prepaid account. No need to ship you a card! Just call Cellular Abroad at 00-1-310-862-7100 and we can sell you as many recharge codes as you need.  You may also dial toll-free from a landline  00-80036233333. We are open  seven days a week. With your credit card on file and by correctly identifying yourself, we can process your order very quickly. With the extra code(s), you'll be able to add more minutes from anywhere in Italy at any time . 

Purchasing More Talk Time

• The most convenient way is by calling Cellular Abroad 001 310-862-7100 (7 days/week,
  English speaking reps) during your trip. A $24 voucher will get you 65 min. within Italy, or 32 min. international. You may also call us, 7 days/week , TOLL FREE from an Italian landine to order additional talk time by dialing 00-800-362-33333.
• While in Italy, you can find vouchers in Carrefour, GB stores, Lottomatica (bars and cafes) and in the Sisal shops. For specific locations, please visit: http://www.lottomatica.it/servizi/ricariche/telefonia_mobile.html

Adding More Talk Time

• Dial *5002#rechargecode# then send. Example *5002#1234567890# send.

Alternatively, you can try this:

• Dial 401002.
• Following prompts enter your 10 – digit recharge code.

Italy €10 Prepaid Recharge only $24.00 for €10 of talk time credit WILL ONLY WORK FOR UNO (not TIM) **Your Italian phone number must begin with 377305 or be a new customer** Save time by starting your stay in the Italy with an additional €10 of talk time. Each one of these recharges gives you about 65 minutes outgoing within Italy or 32 minutes outgoing calls to the US.

Calling Rates
These rates are expressed in US dollars and are based on per-minute charges.  Remember, all incoming calls are free regardless of origin.

Calls are billed every second after the first minute.

Text Message Rates
Incoming – Free

Roaming
While the Vodafone Uno Mobile SIM card does roam outside of Italy, please be aware that the rates are significantly different. Still, for short excursions outside of Italy, particularly in Europe, using the Uno Mobile SIM card may still make sense.

Roaming Rates:
Calls in Andorra, Austria, Belgium, Bulgaria, Cyprus, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Czech Republic, Hungary, Ireland, Iceland, Lithuania, Luxemburg, Malta, Norway, Holland, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland are 0.23 Euros to receive from anywhere, including the USA and Canada and 0.49 to call within these countries or back to Italy per minute. Calls to Canada and the USA are 1.50 Euros per minute. For free incoming calls, please consider the National Geographic Travel SIM.

Voicemail Rates
Free unlimited calls to check your messages!

Checking your voicemail is a free call. You must call 401002 and press 7 to activate this service.

• Dial 401003.
• Default PIN is 1111.
• Follow prompts to check your messages.

Service Life
Your Italian SIM card is good for one year.  Each recharge extends the life of your SIM card for one year from the date of the recharge.  If one year lapses then your SIM card and phone number will expire.

To inquire about the possibility of extending your SIM card’s service life while outside the SIM card’s country of origin, contact the telecom provider's customer service, Cellular Abroad does not provide support for this feature.

Cellular Coverage in Italy:
UnoMobile is on one of the largest telecom networks in Italy. You can view a coverage map of the network here: TIM Network Coverage Map

Cellular service in Italy is exceptional. Here's a list of only a few of the major cities and regions that our service covers: Rome, Bologna, Catania, Florence, Genova, Milan, Naples, Palermo, Pisa, Trieste, Turin, Venice, Verona and Sicily.

Customer Service
Cellular Network or Service issues:

• From your handset – Dial 401001.
• From a landline – Dial 00-80036233333.  This will direct your call to Cellular Abroad (open 7 days/week).

Cellular hardware issues:

• From an international number – 001 310 862 7100(8am to 8pm EST, 7 days a week, English speaking reps) or email us at support@cellularabroad.com. You may also dial toll-free 00-800 36 233 333 from most Italian lines.

More Italy rental information:

• What is an Italian SIM Card?
• Why buy an Italian SIM Card?
• Can I buy just a SIM card? (requirements and compatibility)
• Adding call credit
• Roaming 
• Extending your SIM life
• Tips
• Italy SIM card FAQs 

We have an office in Italy and I am personally there for about 2 months out of the year, so of course I use this solution. I can assure you that this is the least expensive and most convenient way possible to communicate with home! Having 7 days/week customer service and top-up assistance directly through Cellular Abroad is an important added value! Sebastian Harrison, President, Cellular Abroad

Multi-Country Travel
You can also purchase other SIM cards as well for other countries to where you may be traveling. (This option is good for those planning on doing a lot of local calling.) We also offer an international roaming Talk Abroad™ SIM Card that is convenient for travel to multiple countries. (This option is useful for those wanting a single number for use in multiple countries and who will be making more calls back home than locally.)