Italy Standard Rental Phone User Guide
+1 310 862-7100
Your service is live now. Please do not use the phone until you arrive in Italy as you are roaming in the US at $2 per minute incoming and outgoing. You can power the phone on and add contacts and play around in the menu.
How to Dial:
- Your Italian Cell to USA: 001 - area code - US Phone Number
- USA to your Italian Cell: 011- 39- Your Italian Number
- Italian Cell to Italy: Direct Dial Italian number excluding the 39
- Italy to Italian Cell: Your Italian number excluding the 39
- Did you opt for a US number add-on? This number can be direct dialed by anyone in the US and is billed to them as a local call. This number does not forward text messages.
Checking Your Credit:
- Dial *5002# SEND and your call credit balance will be displayed (displays in Euros not minutes, 10 Euros = 110 minutes/texts)
Purchasing More Call Credit:
- You can purchase 110 additional minutes/texts for $29 from cellularabroad.com>Italy SIM>Recharge Tab and credit will be auto added to your account.
- If you have a US number additional 6 hour bundles can be added to your line for $19.
- Additional ways to add credit:
Activating your voicemail:
- Dial 401002 SEND
- Choose option 4 for the language options
- Select option 2 for English
- Pressing option 7 will activate the voicemail.
Checking your voicemail:
- Dial 401003
- Select 5 to change the language
- Option 2 is English
- The default Pin is 1111
- For Uno Mobile support dial 401001 from your handset
- For Cellular Abroad Support (M-F 8am-4pm PST):
- From a landline (NOT available from payphones, mobile phones, and majority of hotels) 00-800-3623-3333
- From your handset 001-310-862-7100 (not a toll free call)
- Email firstname.lastname@example.org or chat with us online