Cellular Abroad - National Geographic Travel Phone

When do I order?
You can order as far in advance as you like - even months prior to your departure. We will not ship your rental until the appropriate date in order for you to receive it in time for your departure. Rentals are typically shipped FedEx 2-Day service, unless faster service is required.
What’s this going to cost me?
- $100.00 security deposit (per phone), refunded minus the rental period fee upon the phone's return. .
- $29 for initial talk-time voucher (1 per phone).
- $29.96 Round-trip Shipping, add $10 for overnight delivery
What is the latest I can order a rental phone?
Although it's not recommended to place your order at the last minute, you can order up to one business day prior to your departure as long as you call in prior to 4pm Pacific Time. Even if you are leaving early in the morning, we can usually get your phone to you. Please call our 800 number (rather than order via the web) in order to confirm that we can get you your cell phone rental on time. Please take into account that bad weather can sometimes delay FedEx shipments. Cellular Abroad cannot refund the price of priority shipping for orders placed the day before departure if the package arrives late due to the weather.
When do I get the phone?
You will receive your cell phone rental a day or two prior to your departure.
Does the cell phone come charged?
Yes it does. You need only insert the SIM chip into the rental phone's SIM card slot, which is easily done. (Please let us know if you would like for us to do this for you.)
What happens if I cancel?
As long as your cell phone rental has not been shipped, you will only be charged the reserve fee ($25 per phone). In the case that your rental has been sent out, you are only responsible for a one week rental plus the shipping.
What will the rates be for people calling me from the US?
That depends on the international long distance rates charged by their long distance company.
Does Cellular Abroad offer insurance against loss or damage?
No, we do not, and this is why. Technically, you are purchasing the phone from Cellular Abroad and then we are buying it back from you. The vast majority of credit card companies offer their own insurance against loss or damage for purchases, but usually not for rentals. Therefore, and given this premise, you are already covered for accidental loss or damage...at no extra charge