+1 310 862-7100
|Please be sure to read these instructions prior to departing.
WARNING: This SIM Card does not make or receive calls. It is a broadband data SIM Card for data sessions only.
Setting up your International Europe Data SIM Card
Your SIM chip is in the envelope attached to these instructions.
- Your Service has been registered by Cellular Abroad
- You Must set your APN to: internet.keepgo.com
- If you have also purchased a Wi-Fi hotspot device the SIM is inserted and the APN already set.
- The SIM Card lasts for 30 days from first detecting the European Network. Additional 1GB allotments can be added upon request.
Insert the SIM chip into your phone - typically the SIM bay is found
underneath the battery on most standard GSM phones. iPhone and iPad
users have SIM trays that slide out from the top/side. The metal portion of
your SIM chip should be facing the gold metal contact prongs inside your
Data APN Setup
iPhone - Settings>Cellular>Cellular Network Data>Access Point Name
Android - Settings>Wireless and Networks>Mobile Settings>Mobile Networks>APN - create new and save
To reach Cellular Abroad for recharges, billing or hardware support:
From a landline, (NOT from payphones, mobile phones, and majority of hotels) Cellular Abroad can be reached 8am to 4pm PST, Monday - Friday with English customer support and recharge services by dialing this number: 00-800-3623-3333. Please note that some hotels may charge for toll free calls. You may reach us from your cell phone at +1-310-862-7100 (not a toll free call) or via email at firstname.lastname@example.org.
Your 1GB of data is good for the life of the SIM. The SIM card lasts for 12 months and can have additional 1GB allotments added within that time.
You will find a copy of these instructions on our website at /internat1gbdataSIMop.php.
Cellular Abroad is not responsible for typos, misinformation, change of service or menu prompts, lack of coverage or other possibilities that result in a lack of service or otherwise resulting in not being able to make or receive calls. We've tried to supply the most accurate information possible, but carrier rates, service plans and related information can change without notice. If you find any discrepancies between these instructions and your actual experience with the phone service or if you have useful additional information, we would appreciate any clarifications, suggestions or corrections. Please send your comments to email@example.com.
© 2016 Cellular Abroad