Germany Standard Phone Rental Instructions
+1 310 862-7100
Please be sure to read these instructions
prior to departing for Germany.


Your service is live now!
Please do not use the phone until you arrive in Germany.
You are roaming in the US at $2 per minute incoming and outgoing.
You can power the phone on and add contacts and play around in the menu.

Once you arrive!

  • You must text FLEXIXL to 55255 upon arrival in Germany to activate your SIM card.
  • Your initial credit or any additionally purchased credit has been preloaded.
  • You will receive a text message reply.
  • You must reply "JA" to this message.
  • You will then receive another text as a confirmation.
  • Your plan is now active.

How to Dial

  • Your German Cell Number to USA: 001 - area code - phone number
  • US to German Cell: 011 - your German phone number (starting with 49)
  • Your German Cell Number to Germany: 0 - phone number
  • Germany to Your German Cell Number: 0 - your German phone number (minus 49 country code)

Checking Your Credit - Free

  • Dial *141# and send it like a call - your current balance will appear on the screen

Purchasing More Talk Time
Exhausted your minutes and data? You can add-on another 500 minutes and 1GB for $59

Voice Mail - 0.09 per minute
By default your voicemail is set to on.

  • Dial 3311

Data Bundle Issues

  • Make sure your phone's APN is set to:
    • Username: leave blank
    • Password: leave blank
    • Make sure your Data is enabled and Data Roaming is set to on
  • iPhone - Settings>Cellular>Cellular Network Data>Access Point Name - replace the existing APN

Customer Service

  • For Lebara - €0.15 euro cents per minute
    • 5588 then option 0
    • 018 0653 2272
  • For Cellular Abroad
    • 8am to 4pm PST, M-F
    • From your cell phone at 001-310-862-7100 (not toll free)
    • From a landline 00-800-3623-3333 - toll free
    • Email

© 2016 Cellular Abroad