Germany Standard Phone Rental Instructions

www.cellularabroad.com
+1 310 862-7100
Please be sure to read these instructions
prior to departing for Germany.

Activation:

Your service is live now!
Please do not use the phone until you arrive in Germany.
You are roaming in the US at $2 per minute incoming and outgoing.
You can power the phone on and add contacts and play around in the menu.

Once you arrive!

  • You must text FLEXIXL to 55255 upon arrival in Germany to activate your SIM card.
  • Your initial credit or any additionally purchased credit has been preloaded.
  • You will receive a text message reply.
  • You must reply "JA" to this message.
  • You will then receive another text as a confirmation.
  • Your plan is now active.

How to Dial

  • Your German Cell Number to USA: 001 - area code - phone number
  • US to German Cell: 011 - your German phone number (starting with 49)
  • Your German Cell Number to Germany: 0 - phone number
  • Germany to Your German Cell Number: 0 - your German phone number (minus 49 country code)

Checking Your Credit - Free

  • Dial *141# and send it like a call - your current balance will appear on the screen

Purchasing More Talk Time
Exhausted your minutes and data? You can add-on another 500 minutes and 1GB for $59

Voice Mail - 0.09 per minute
By default your voicemail is set to on.

  • Dial 3311

Data Bundle Issues

  • Make sure your phone's APN is set to: internet.t-d1.de
    • Username: leave blank
    • Password: leave blank
    • Make sure your Data is enabled and Data Roaming is set to on
  • iPhone - Settings>Cellular>Cellular Network Data>Access Point Name - replace the existing APN

Customer Service

  • For Lebara - €0.15 euro cents per minute
    • 5588 then option 0
      or
    • 018 0653 2272
  • For Cellular Abroad
    • 8am to 4pm PST, M-F
    • From your cell phone at 001-310-862-7100 (not toll free)
    • From a landline 00-800-3623-3333 - toll free
    • Email support@cellularabroad.com

© 2016 Cellular Abroad