Lebara Mobile France Prepaid SIM Instructions

www.cellularabroad.com
+1 310 862-7100
Please be sure to read these instructions
prior to departing for France.

Activating Your Service
Email support@cellularabroad.com with the date you would like your service to be activated.

  • Your Lebara Mobile France cell phone number
  • User's name
  • Date of birth
  • Passport number

If you are activating more than one SIM card, please send separate emails.

*Once your SIM card has been activated, we cannot offer a refund.

Once you arrive!

  • Text LRG to 22241 to activate your plan.
  • Make sure your APN is set to: fr.lebara.mobi
  • Username: wap
  • Password: wap

How to set an APN:

(iPhone users: You cannot see the APN option until the foreign SIM card is inside. The settings will automatically revert to your current APN when you replace your US SIM Card)

iPhone 5, 6 - Settings>Cellular>set Cellular Data to on>go into Cellular Data Options> set Data Roaming to on> go into Cellular Data Network> set APN

iPhone 4 - Settings>Cellular>set Cellular Data to on>set enable 3G to on>set Data Roaming to on> go into Cellular Data Network> set APN

Android 1.6 / 2.1 / 2.2 / 2.3
From the Home screen Menu > Settings > Wireless & networks > Mobile Networks > Access Point Names (APNs) > Menu key (or three-vertical-dot icon) > Create new APN use Menu key again to Save.

Android 4.0 / 4.1 / 4.2/4.4 / 5
Settings menu > Wireless & Networks or Network Connections or Connections tab > More settings, More..., or More networks > Mobile networks/Cellular Networks > Access Point Names > Menu key or (three-vertical-dot icon) > Create new APN use Menu key again to Save.

Android 6.0
From the Settings menu, look under Backup and reset, under Reset > Reset network settings > RESET SETTINGS > If a PIN, Password, or Fingerprint has been enabled, enter it > Tap RESET SETTINGS again > A confirmation message will display when complete > Menu key or (three-vertical-dot icon) > Create new APN use Menu key again to Save.

How to Dial/Text
Your French Cell Number to USA: 001 - area code - phone number

US to French Cell: 011 - Your French number

Your French Cell Number to France: Direct dial French number

France to Your French Cell Number: 0 - Your French phone number - (minus the 33 country code)

SIM Insertion
The SIM card has been inserted for rental and purchase orders.

If you purchased the SIM card only - Snap out the SIM chip from the SIM card and insert the chip into your phone with the metal portion facing down as to make contact with the contact prongs

Voice Mail - free

  • Dial 2345 to go to your voicemail box.
  • Dial 2 to erase, 3 to replay, or 4 to store the current message and listen to the next message.
  • If there are no messages; dial 1 to listen to archived messages, dial 2 to change your personal greeting, and dial 3 to change your voice mail settings.

Checking Your Credit (toll free)

  • Dial *133# and SEND it like a call to see your credit balance
  • Or dial 2323 SEND it like a call to hear your credit balance

Adding More Talk Time
Contact us to add another 30 day unlimited local calling and texting bundle for $69.

Call 001-310-862-7100

We can also add more add int. credit directly to your account.

We offer $24 minute/text bundles good for approx. 200 minutes of calls or 65 texts to the US/Canada or 60 minutes of calls or 100 texts to French numbers.

Or toll free from a landline at 00-800-3623-3333
Or email support@cellularabroad.com
8am to 4pm PST, M-F

You may also order online at: www.cellularabroad.com/francerecharge.php
Using this method you will receive a recharge PIN code
To apply the code dial *133* enter code # send

Your phone will display a confirmation

Contact us to add another 30 day unlimited local calling and texting bundle for $69

Customer Service
For Lebara

  • 2300 from your handset while in France (0.20 Euro cents per min)
  • 0811 29 2323 from a land line

For Cellular Abroad

  • 8am to 4pm PST, M - F
  • From your cell phone at 001-310-862-7100
  • Toll free from an outside line 00-800-3623-3333
  • Email at support@cellularabroad.com

Service Life
The SIM card is valid for 90 days after activation. Your SIM card life will be extended another 90 days from the last call credit addition.