I knew this would happen. I finally had to “upgrade” my Blackberry Bold because the charging port wouldn’t fully charge my phone. As I tell people all the time, a “better” and “newer” phone isn’t necessarily better.
When I got my new Q10 from Blackberry (paid full price by the way so I got an unlocked phone of course), I starting playing around with it but after 10 minutes and needing to actually use my phone, I put my SIM card back in the other defective phone as it still worked, although it wouldn’t charge properly. After a few days, I tried the new phone again for about 20-30 minutes and, once again, I gave up since I didn’t have the time to figure this new phone out. For the next month, I kept using my defective phone and would just keep a wall charger handy. When it finally went 100% kaput and I was forced to use the new and improved phone, that is when I experienced the same thing that I tell people all the time when they ask me, “what is the best phone?”
First, I find the new Blackberry not only counterintuitive but it is also very easy to accidentally call people or go into applications I don’t want to be in because of the hair trigger on the touch screen. I am still trying to figure out how to do basic things. Granted, I never read the owner’s manual but I never have had to. I will eventually figure out everything that I need to do with the phone so I am not too worried about that.
My main beef is this. I drive to and from work every day and I have a very good sense of where the dead zones are – at least were on my older Blackberry Bold. Now however, the amount of dead zones has easily doubled and it rarely works in the office – as opposed to the “barely works” in the office of the previous phone.
This is frustrating because, contrary to many people I know, I actually use the phone, well, as a phone. In fact, I was almost temped to go the iPhone route but, I know that reception is a big issue for the iPhone as well.
The moral of the story is this; next time you “upgrade” your phone, consider what you are really using it for. If you do need a higher resolution screen, more memory or better picture resolution, usually a newer phone (unless it is on the low end of the spectrum in terms of price) is better. However, if you need it because you want something easier to use or better reception, usually a newer phone is not “better.” How do you know if the quality of the reception or decrease of dropped calls is better? Go online, read the reviews and then get a phone with a generous return policy.