Cellular Abroad SIM Card for Austria
The Austrian SIM card from Vectone offers huge advantages over roaming with your US or Canadian provider or other roaming solutions. If you are going only to Austria or will be limiting the time you spend outside of Austria, this is the perfect solution for your communication needs. The highlights of this SIM card are the extremely affordable rates. In fact, calls and text messaging within Austria are a low 0.05 € (about $0.06 USD) and just 0.03 € (about $0.04 USD) to the United States and even less to Canada and other countries. You can get free mobile internet access – up to 10MB per day. This SIM card for Austria is the best solution for travelers who need to stay in touch by voice, email and surf the internet hands down.
Information and Talk Rates Chart
Local phone number for Austria
Free incoming calls
Free Internet (10MB/day)
Domestic Talk Rates
Free Vectone to Vectone calls**
International Talk Rates
€0.03/min to US or Canada*
SMS Text Messaging
Free incoming worldwide
3G data is not available
*€0.10 surcharge for every outgoing call
** Free Vectone to Vectone calls up to 3000 per month, €0.10 per minute afterwards
*You can find more detailed information on rates and charges here.
A prepaid Austria SIM card with English instructions
An Austria cellular phone number—you'll have the phone number before you arrive!
Unlimited FREE incoming calls
Low rates within Austria and overseas, including international calls to the US and Europe between €0.01 and €0.10 per minute.
Complete with FREE airtime worth €10 (about $12 USD)
Per-second billing on calls (after the first minute)
No yearly contract, monthly charges or credit check
Your phone needs to be an unlocked dual-band, tri-band or quad-band GSM phone capable of functioning in the 900/1800 MHz GSM band.
Your Austria Cell to US: 001 – area code – phone number
US to Your Austria Cell: 011 – 43 – phone number (drop the first 0 in the phone number)
Your Austria Cell Number to Austria: area code - phone number
Austria to Your Austria Cell Number: area code - phone number
Important: Toll free 800 numbers based in the US can not always be called from this service. Please Note: There is no support for service when roaming outside of Austria
Rental / Phone Purchase Setup
The SIM Card has been installed
Make sure your phone is charged before you leave
The initial credit has been preloaded
For SIM Card Only Purchases
Snap out the SIM chip from the SIM card and insert the chip into your GSM Phone with the metal portion facing down as to make contact with the contact prongs.
If prompted for a PIN number, your default PIN is "0000". To disable PIN-check at startup, consult your phone's user guide.
The initial credit has been preloaded
PIN and PUK codes
The PIN (Personal Identification Number) code prevents unauthorized access to the SIM card in your phone. If you enter the PIN code incorrectly 3 times in a row, the SIM card will be blocked. To un-block the SIM card, you will need to enter the PUK (Personal Unlock Key) code. Please consult your manual for how to disable the PIN-check feature.
Activating Your Service
Your first call in Austria will activate your service.
Dial 2200 to retrieve your voicemails. You can personalize your voicemail by following the voice prompts.
Checking Your Credit:
You may check your account balance through your handset (in Austria only)
Dial *101# SEND and your balance will be displayed on your handset.
Even if you have a zero balance, you will still be able to receive incoming calls for free.
Recharging Your SIM Card
Vectone Mobile recharge cards are available in different Euro denominations (€5.00, €10.00 and €20.00) throughout Austria, including convenience stores and gas stations. Vectone Mobile recharge cards have a scratch-off box on the back that reveals a unique "Recharge PIN" which you can dial into your phone to redeem your talk time.
Adding More Talk Time
You can add the credit directly from your handset.
Dial *101* followed by your Recharge PIN, and the # sign, then press SEND e.g. *101*1235467890# SEND
You will see a confirmation on the screen that your credit has been applied.
Alternatively, dial 1244 and follow the instructions.
Make sure your phone is on the 900/1800 MHz band settings. If you can receive calls but cannot make calls, this is a sign that you need to add talk time to your account.
For network or service issues:
Call 2211 from your handset for toll-free customer support from Vectone Mobile while in Austria.
Vectone Mobile can also be reached at +43 688 911 6888.
To reach Cellular Abroad from Austria, call 001 310 862 7100.
To reach Cellular Abroad for recharges, billing or hardware support:
From a landline, (NOT from payphones, mobile phones, and majority of hotels) Cellular Abroad can be reached 8am to 4pm PST, Monday - Friday with English customer support and recharge services by dialing this number: 00-800-3623-3333. Please note that some hotels may charge for toll free calls. You may reach us from your cell phone at +1-310-862-7100 (not a toll free call) or via email at firstname.lastname@example.org.
All rates are per-minute and expressed in Euros. There is a €0.10 surcharge for every outgoing call regardless of where you are calling to.
Free Talk Time
Incoming Free / Outgoing
Free Vectone to Vectone, up to 3,000 minutes. €0.10/min thereafter
USA & Canada
€0.03 per min landline / €0.03 per min cellphone
€0.01 per min landline / €0.24 per min cellphone
€0.01 per min landline / €0.20 per min cellphone
€0.04 per min landline / €0.16 per min cellphone
€0.01 per min landline / €0.12 per min cellphone
€0.09 per message
Other Useful Numbers
Dial 000 <Talk/Send> or 112 <Talk/Send> toll free in order to contact the police or an ambulance.
You must recharge your card at least once every 90 days or you will forfeit your Austrian cellular number and remaining credit. To inquire about the possibility of extending your SIM card’s service life while outside the SIM card’s country of origin contact the telecom provider's customer service, Cellular Abroad does not provide support for this feature.
You can also purchase other SIM cards as well for other countries to where you may be traveling. (This option is good for those planning on doing a lot of local calling.) We also offer an international roaming National Geographic Talk Abroad™ SIM Card that is convenient for travel to multiple countries. (This option is useful for those wanting a single number for use in multiple countries and who will be making more calls back home than locally.)