As many travelers know (and some have unfortunately found out the hard way), data roaming when traveling abroad with providers such as T-Mobile, Sprint, AT&T, Verizon and Rogers is extremely expensive and/or painfully slow.
If you are traveling to Italy and need affordable, secure and blazing fast mobile data service, consider renting our Italian data SIM card. The SIM card, available in standard, nano and micro sizes, is ready to go and will work on any unlocked tablet, cell phone or data hotspot with the proper bands. The carrier, Telecom Italian Mobile (TIM) is the largest carrier in Italy and offers 4G LTE service in many places in Italy and 3G service virtually everywhere else.
Please note that while the service is "unlimited," you will receive 4G speeds for 10GB of service for up to 30 days and then it slows down to 2G speeds. Still, 10GB is more than enough for the vast majority of travelers. If your rental is beyond 30 days, you will receive another 10GB of data after the 30th day. In the rare occurrence that 10GB is not enough data, please note that we cannot add more credit to the SIM card and hence, you will need to order additional SIM(s).
Information and Talk Rates Chart
Local calls within Italy
Text / SMS Rates
Local phone number for Italy
Free incoming calls
Unlimited data for 30 days
NO Talk Credit
US$0.21 ea. to Italian #'s
US$0.43 ea. to international #'s
The service includes 10GB of data at 4G LTE speeds for 30 days of service. Whether your rental period is 1 day or 30 days, you will get 10GB of data at these speeds (provided you are in an area with 4G LTE coverage). If and when you reach 10GB of data, the speeds will slow down to 2G which is adequate for checking/sending emails. This is considered unlimited data, although the high 4G and 3G speeds are capped at 10 GB. You will get periodic alerts pertaining to your data consumption.
How It Works
Select the SIM card size that you need for your device. We will activate the SIM card on the day that you depart so that your service will be activated and available for you to use as soon as you land in Italy. Although many devices will automatically configure the APN settings, you may need to manually enter the APN on your device. We will include the APN configurations in our instructions. While it is easy to manually configure your APN, there are typically slight variations from one device to another. Therefore, we recommend you Google "APN settings" and then the model of your device. You will usually find many articles, diagrams and videos showing exactly how to do this.
In addition, while you may insert the SIM card into your device outside of Italy, please DO NOT use your device. If you do so, it will not work in Italy. When you return from your trip, simply mail it back to us in the included envelope. It's that easy.
4G LTE coverage in Italy on the Telecom Italia Mobile network is available in over 3500 towns and cities in Italy reaching over 71% of the population while 3G coverage reaches 96% of the population. For a complete list of areas where there is coverage, please visit http://www.tim.it/internet/TIM-4GLTE. Click on "Copertura 4G," select the region and then select the city. Even if your town is listed on the website, the only way to know 100% that there is data connectivity exactly in the hotel, apartment or villa you will be visiting is to ask the manager or owner of the property if there is coverage through TIM. In addition, as Italian walls are typically very thick, particularly in ancient buildings, you may need to place the device close to a window
How do I activate my Data SIM card for Italy?
We already know when you are departing so we will activate the SIM card on the day that you depart. You do not need to contact us. However, if your plans change, please do contact us.
Do I need a standard SIM, micro SIM or nano SIM?
The iPhone 5 and the iPhone 6 both use the nano SIM card size. For other phones, please either check the manual or Google the brand and model of the phone or tablet in order to confirm the size of the SIM card.
Yes it does. Besides Verizon's iPhone 5 and iPhone 6, most other phones come locked to the carrier. However, you may be able to get them unlocked. Please check with your carrier to confirm that your device is unlocked and if it is, to see if you can unlock it.
Can I make and receive phone calls?
You may. All incoming calls are free. To make calls you may need to add call credit within Italy. Cellular Abroad does not support adding call credit nor can we tell you the exact rates, besides guaranteeing that all incoming calls are free, as they are subject to change.
Can I use the SIM card outside of Italy?
You cannot. In fact, if you do, you risk the possibility that the SIM card stops functioning when and if you return to Italy.
What happens if I lose the SIM card?
Contact us immediately so that we can block it. If your trip is still ongoing, we may be able to send you another SIM, however, as the service is prepaid, you will be responsible for the charges and shipping fees.
Can I buy your data SIM card for Italy?
We do not sell TIM data SIM cards. They are registered to Cellular Abroad and are non transferable. You can however rent them for as long as you want